People Management Training Programme (PMTP)

1. Introduction

The People Management Training Programme is designed to provide leaders, supervisors, and HR practitioners with the knowledge, tools, and strategies required to manage people effectively and build productive, motivated, and high-performing teams.

People management is at the heart of organizational success—it involves understanding human behavior, promoting teamwork, communicating effectively, resolving conflicts, and ensuring employees are aligned with organizational goals. This programme helps participants strengthen their interpersonal, leadership, and performance management capabilities to drive engagement, commitment, and excellence within their teams.

2. Course Objectives

The programme aims to:

• Build core people management and leadership competencies.
• Equip participants with practical tools for supervising, coaching, and motivating employees.
• Develop communication, conflict resolution, and team-building skills.
• Enable managers to align individual and team performance with organizational objectives.
• Strengthen decision-making, empathy, and relationship-management abilities.
• Enhance understanding of modern approaches to managing diverse and dynamic teams.

3. Targeted Group

This course is ideal for:

• Line Managers and Supervisors
• Team Leaders and Project Coordinators
• HR Professionals and Middle Managers
• Department Heads and Unit Leaders
• Professionals aspiring to managerial roles

4. Course Duration

• Total Duration: 2 weeks
• Contact Hours: 60 – 80 hours
• Mode of Delivery: Classroom, Online, or Blended Learning
• Assessment: Case studies, group projects, role-plays, reflection journals, and workplace application exercises

5. Training Methodology

The training adopts an experiential and interactive learning approach, incorporating:

• Facilitator-led sessions and group discussions
• Case studies and scenario analyses
• Role-plays, simulations, and group presentations
• Self-assessment and peer feedback
• Action learning and workplace application projects

6. Course Content

Module 1: Introduction to People Management

• Understanding the role of managers in people management
• Key principles and competencies for effective management

Module 2: Communication and Interpersonal Skills

• Effective listening, feedback, and empathy in communication
• Building trust and collaboration within teams

Module 3: Leadership and Motivation

• Leadership styles and their impact on team performance
• Motivating and inspiring employees to achieve results

Module 4: Performance Management and Feedback

• Setting goals, evaluating performance, and delivering constructive feedback
• Encouraging accountability and continuous improvement

Module 5: Team Building and Collaboration

• Creating cohesive and high-performing teams
• Managing team dynamics and diversity

Module 6: Conflict Resolution and Employee Relations

• Identifying sources of workplace conflict
• Applying negotiation and mediation techniques

Module 7: Coaching, Mentoring, and Employee Development

• Developing people through coaching and mentoring approaches
• Supporting learning and professional growth

Module 8: Managing Change and Building Resilience

• Leading people through change and uncertainty
• Fostering adaptability, resilience, and innovation in teams

7. Expected Learning Outcomes

By the end of the programme, participants will be able to:

• Apply people management principles to improve team effectiveness.
• Communicate clearly and manage workplace relationships effectively.
• Lead, motivate, and inspire diverse teams toward common goals.
• Conduct fair and objective performance evaluations.
• Resolve conflicts constructively and maintain positive employee relations.
• Coach and develop employees to achieve their potential.
• Manage change confidently and sustain team morale.

8. Certificate of Completion

Participants who successfully complete all 8 modules and required assessments will be awarded:

🎓 Certificate of Completion in People Management

Issued by: FOTADE Training, Research and Resource Development Centre

This certificate affirms professional competence in leading, managing, and developing people effectively, preparing participants to enhance organizational performance through sound people-management practices.