Programme in Business Analysis

1. Introduction

The Programme in Business Analysis is designed to equip professionals with essential skills and techniques for analyzing business needs, identifying solutions, and improving organizational performance. The course focuses on understanding business environments, eliciting requirements, modeling processes, and supporting decision-making in diverse industries.

2. Course Objectives

By the end of this program, participants will be able to:

• Understand fundamental concepts of business analysis and its role in organizations.
• Identify and analyze business requirements effectively.
• Apply process modeling and documentation techniques to optimize operations.
• Communicate findings and solutions to stakeholders efficiently.
• Support project and change management initiatives through business analysis.

3. Targeted Group

This course is ideal for:

• Junior and mid-level Business Analysts
• Project Coordinators and Managers
• Operations and Process Improvement Professionals
• IT Professionals involved in business solution design
• Professionals aspiring to build a career in business analysis

4. Course Duration

Total Duration: 8 days (32–40 contact hours)
Delivery Options:

• Instructor-led classroom training
• Interactive online workshops
• Practical exercises and case study discussions

5. Training Methodology

The program uses a practical, learner-centered approach:

• Interactive lectures with examples and real-world applications
• Hands-on workshops and exercises
• Case studies, role-plays, and scenario analysis
• Use of industry-standard tools for process modeling and documentation
• Group discussions and problem-solving sessions

6. Course Content

Module 1: Introduction to Business Analysis

• Definition, scope, and objectives of business analysis
• Role of a business analyst in organizations
• Key principles, frameworks, and standards

Module 2: Stakeholder Identification and Engagement

• Techniques to identify key stakeholders
• Communication strategies for stakeholder management
• Eliciting requirements through interviews, surveys, and workshops

Module 3: Requirements Elicitation and Documentation

• Gathering functional and non-functional requirements
• Writing clear, concise, and actionable requirements
• Tools and techniques for documenting requirements

Module 4: Business Process Modeling and Analysis

• Process mapping and workflow analysis
• Identifying gaps, inefficiencies, and opportunities for improvement
• Using BPMN and flowcharting tools for visualization

Module 5: Solution Assessment and Validation

• Evaluating potential solutions and alternatives
• Feasibility and impact analysis
• Validating solutions against business needs

Module 6: Data Analysis and Decision Support

• Basics of data analysis and interpretation
• Using data to support business decisions
• Introduction to dashboards, KPIs, and reporting tools

Module 7: Communication and Reporting Skills

• Preparing business analysis reports
• Presenting findings to stakeholders and decision-makers
• Negotiation and influencing techniques

Module 8: Capstone Project / Case Study

• Applying learned concepts to a real-world business scenario
• Group project: analysis, documentation, and solution presentation
• Peer and instructor feedback

7. Expected Outcomes

Participants completing this program will be able to:

• Conduct business analysis efficiently in diverse organizational contexts.
• Apply process modeling and data analysis techniques for decision-making.
• Produce clear and actionable business requirements documentation.
• Engage stakeholders effectively and support organizational change.
• Contribute to project success through informed business insights.

8. Certificate of Completion

Participants who successfully complete all 8 modules and practical exercises will receive:

🎓 Certificate of Completion – Programme in Business Analysis

Issued by: FOTADE Training, Research and Resource Development Centre

This certificate validates the participant’s competence in fundamental business analysis principles, stakeholder engagement, process modeling, and decision support.